Usb hard drive not working Windows 11

Question

Hi,

when I try to use my usb hard drive it says it first needs to be formatted, but then I try to formatt it error shows up and says that the drive is not accesable. In the file explorer it doesn't show how much space it has too.

Answer 1

Hello,

Thank you for posting in Microsoft Community forum.

Based on the description, I understand your question is related to USB hard drive.

1. Open Disk Management, see if your USB drive appears there. If it does, note its status and any error messages.
2. Open Device Manager. Find your USB drive under Disk drives, right-click it, and select Update driver.

If updating doesn’t work, try uninstalling the driver and then restarting your computer to reinstall it automatically.

3. In Disk Management, right-click your USB drive and select Change Drive Letter and Paths. Click Change, choose a new drive letter, and click OK.

4 Sometimes, the issue might be with the USB port or the computer itself. Try connecting your USB drive to a different port or another computer.

5. Inspect your USB drive for any physical damage. If it’s damaged, it might need professional repair or replacement.

Have a nice day. 

Best Regards,

Molly

Answer 2

Hello,

It appears in disk management, it writes that everyting is working perfectly. None of the suggestions worked, and it doesn't looked damaged.

Answer 3

Hello,

Try run this command to check disk error:

chkdsk E:

best regards,

molly

Answer 4

It' unable to check