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DNS not working

Anonymous
2024-09-03T01:52:46+00:00

DNS not connecting. unable to access account

Windows Windows Client for IT Pros Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2024-09-03T14:16:36+00:00

    Morning, Karlie:

    I could not load Microsoft Edge at all last evening. Wifi kept disconnecting and DNS was not working. As I was unable to contact Microsoft via computer I was able to use my cell phone to post my question. I noticed DNS had issue there also. Unplugged wifi and restarted modum still had issue. Contacted network subscriber and found wifi outage was issue. I thank you so much for responding and taking you time to do so!

    Respectifully,

    Dorothy

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  1. Anonymous
    2024-09-03T05:42:08+00:00

    Hello,

    Thank you for reaching out to us regarding the issue you're experiencing with DNS connectivity and being unable to access your account.

    To better assist you, could you please provide some additional details so we can pinpoint the problem and offer the most effective solution?

    Here are a few questions that will help us understand the situation better:

    1. Could you please specify which website or service you are trying to access?
    2. Are you seeing any specific error messages when you try to access your account?
    3. Have you tried any troubleshooting steps already, such as restarting your router or flushing your DNS cache?
    4. Have you made any recent changes to your network settings or security software?

    Your responses will greatly assist us in resolving your issue quickly. Thank you for your cooperation.

    Best regards,

    Karlie

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