Hello SK000-1,
thank you for posting on the Microsoft Community Forums.
Based on the description, I understand that your issue is related to Android-specific device.
The issue you're experiencing is related to Android-specific device, not Microsoft products. Since there are no engineers dedicated to Android-specific device in this forum. In order to resolve your questions quickly and efficiently, I recommend that you contact your device vendor.
Have a nice day.
Best regards,
Lei