RDP issues on windows 11

Anonymous
2025-02-21T07:42:54+00:00

Hi team,

I have an issue with RDP.

After upgrading from Windows 10 to Windows 11. I have successfully established the RDP connection from a remote system. however, when I try to do RDP from another remote system with the Same user am unable to connect the system gets stuck and goes blank and I cannot make remote sessions or local system login until I kill the user session by logging it from another user.

please help me and guide me through the solution.

I appreciate the help in advance

Windows Server Remote and virtual desktops Remote desktop clients

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments No comments
{count} vote

1 answer

Sort by: Most helpful
  1. Anonymous
    2025-02-21T13:04:21+00:00

    Hello,

    Depending on your needs, here are some possible workarounds:

    1. Switch to the "Users" tab in Task Manager, right-click on the user you want to log out, and select "Sign Out".
    2. Open the Group Policy Editor ('Win + R', type 'gpedit.msc'). Navigate to Computer Configuration > Administrative Templates > Remote Desktop Services > Connections. Enable the policy by finding the "Deny logging admins who are already connected to console sessions" policy. If needed, you can also configure the End Disconnected Session policy to set up automatic logout after disconnection.
    3. Open a command prompt with administrator privileges and type 'query user' to see all connected users. Use the 'logoff username' command to log out a specific user.
    4. If the problem appears after an update, try uninstalling the most recent Windows update to see if that resolves the issue.
    5. You can try to set up an auto-logout policy through Group Policy to automatically log out of the session after a certain period of time when the user is disconnected.

    I hope this information helps.

    Best regards,

    Jingjing Wu

    0 comments No comments