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Windows Server 2025 Desktop Remoto

Anonymous
2025-02-20T06:51:23+00:00

Hi

after I updated some servers to the 24h2 version, it's very difficult to connect to them using rdp on the windows 11 but I tried also with Mac, remote desktop app has now the same result so I think the problem is in the 24h2, I manage also some servers with the 2022 version and I don't have any problem.

I partial resolve disabling the background image but not always works.. any solution?

Windows Server Remote and virtual desktops Remote desktop clients

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  1. Anonymous
    2025-02-20T11:33:18+00:00

    Hello,

    According to your description, it seems that after updating to the Windows 11 24H2 version, Remote Desktop Connection (RDP) is experiencing issues, while servers running Windows Server 2022 are not affected. The following are some possible solutions that you can try to troubleshoot and fix:

    1. Ping the IP address of the destination server for a long time to check whether the network connection is stable. If the network is unstable, try restarting your router or checking your network adapter settings.
    2. Windows Remote Desktop uses TCP and UDP protocols by default, and UDP instability can cause the connection to drop. UDP can be disabled by pressing "Win + R" to open execution, typing gpedit.msc to open the Group Policy Editor, navigating to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client. Double-click Disable UDP on the client, select Enabled, and then tap OK.

    3.Open the Remote Desktop connection client, go to the Experience tab, and uncheck Persistent bitmap cache. If the connection is dropped frequently, you can try setting the experience to LAN and checking all the options.

    1. Run the System File Checker (SFC) tool to fix potentially corrupted system files: Open a command prompt with administrator privileges, type sfc /scannow, and press Enter. Wait for the scan to complete, and the system will automatically fix the file corruption issues found.
    2. If the problem appears after an update, you can try temporarily uninstalling the recent Windows update and wait for Microsoft to release a fix.

    I hope this information helps.

    Best regards

    Jingjing Wu

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