How do you add a Virtual Agent/bot to a Teams Chat?

Question

How do you add a Virtual Agent/bot to a Teams Chat?

Romeo Alcantara 10

I created an agent via Copilot Studio. Ive added it to Teams, and I see it as a separate chat/app. But how to I add the bot to a Teams Chat?

JimmyYang-MSFT 57,591 Reputation points Microsoft External Staff

2025-01-22T08:25:14.82+00:00

@Romeo Alcantara

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Teams development, so I will also add teams development tag to your thread. Thanks for your understanding!
Nivedipa-MSFT 3,421 Reputation points Microsoft External Staff

2025-01-22T10:34:13.6+00:00
@Romeo Alcantara - Thank you for bringing this issue to our attention.
To add an agent created via Copilot Studio to a Teams chat, follow these steps:

Open Microsoft Teams: Launch Microsoft Teams on your desktop or web browser.

Navigate to the Chat: Go to the chat or channel where you want to add the agent.

Add the Agent to the Chat:

In a one-on-one or group chat, click on the Add People icon at the top right corner. Type the name of the agent you created and select it from the list. Click Add to include the agent in the chat. Interact with the Agent: Once the agent is added, you can start interacting with it by typing messages directly in the chat.

Here’s a quick rundown:

Teams App: Open Microsoft Teams. Navigate: Go to the desired chat or channel. Add Agent: Use the Add People icon to add your agent. Interact: Start interacting with the agent in the chat.

This will enable your agent to participate in the conversation and respond as designed.

Cited References:

Build agents with Copilot Studio agent builder - Build agents with Copilot Studio agent builder

Overview of Copilot Studio agent builder - Overview of Copilot Studio agent builder

Build API plugins from an existing API for Microsoft 365 Copilot - Use the plugin
Romeo Alcantara 10 Reputation points

2025-01-22T23:43:13.8466667+00:00

When I click on Add People then search for the name of the Agent, it displays no results ("We couldn't find any matches.")
Romeo Alcantara 10 Reputation points

2025-01-22T23:57:29.3333333+00:00

When I click on Add People then I search for the name of the agent, no results are found (i.e., "We couldn't find any matches.")
Nivedipa-MSFT 3,421 Reputation points Microsoft External Staff

2025-01-27T17:58:41.4033333+00:00

Romeo Alcantara -It appears that agents created by Copilot Studio are not directly accessible through the "Add People" option in user chats. We will test this and provide an update soon.
Nicolas Kirrmann 0 Reputation points Microsoft Employee

2025-02-07T07:40:18.18+00:00

Any updates ? I'm facing the same challenge
Romeo Alcantara 10 Reputation points

2025-02-10T06:04:59.52+00:00

@Nicolas Kirrmann no update. Could you also let me know if you find a solution? thanks
Romeo Alcantara 10 Reputation points

2025-02-10T06:05:23.26+00:00

@Nivedipa-MSFT , any update?

1 answer

Your answer

JimmyYang-MSFT 57,591 Reputation points Microsoft External Staff

2025-01-22T08:25:14.82+00:00

@Romeo Alcantara

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is related to Teams development, so I will also add teams development tag to your thread. Thanks for your understanding!
Nivedipa-MSFT 3,421 Reputation points Microsoft External Staff

2025-01-22T10:34:13.6+00:00

@Romeo Alcantara - Thank you for bringing this issue to our attention.
To add an agent created via Copilot Studio to a Teams chat, follow these steps:

Open Microsoft Teams: Launch Microsoft Teams on your desktop or web browser.

Navigate to the Chat: Go to the chat or channel where you want to add the agent.

Add the Agent to the Chat:

In a one-on-one or group chat, click on the Add People icon at the top right corner. Type the name of the agent you created and select it from the list. Click Add to include the agent in the chat. Interact with the Agent: Once the agent is added, you can start interacting with it by typing messages directly in the chat.

Here’s a quick rundown:

Teams App: Open Microsoft Teams. Navigate: Go to the desired chat or channel. Add Agent: Use the Add People icon to add your agent. Interact: Start interacting with the agent in the chat.

This will enable your agent to participate in the conversation and respond as designed.

Cited References:

Build agents with Copilot Studio agent builder - Build agents with Copilot Studio agent builder

Overview of Copilot Studio agent builder - Overview of Copilot Studio agent builder

Build API plugins from an existing API for Microsoft 365 Copilot - Use the plugin
Romeo Alcantara 10 Reputation points

2025-01-22T23:43:13.8466667+00:00

When I click on Add People then search for the name of the Agent, it displays no results ("We couldn't find any matches.")
Romeo Alcantara 10 Reputation points

2025-01-22T23:57:29.3333333+00:00

When I click on Add People then I search for the name of the agent, no results are found (i.e., "We couldn't find any matches.")
Nivedipa-MSFT 3,421 Reputation points Microsoft External Staff

2025-01-27T17:58:41.4033333+00:00

Romeo Alcantara -It appears that agents created by Copilot Studio are not directly accessible through the "Add People" option in user chats. We will test this and provide an update soon.
Nicolas Kirrmann 0 Reputation points Microsoft Employee

2025-02-07T07:40:18.18+00:00

Any updates ? I'm facing the same challenge
Romeo Alcantara 10 Reputation points

2025-02-10T06:04:59.52+00:00

@Nicolas Kirrmann no update. Could you also let me know if you find a solution? thanks
Romeo Alcantara 10 Reputation points

2025-02-10T06:05:23.26+00:00

@Nivedipa-MSFT , any update?

Answer 1

@Romeo Alcantara - It seems that Copilot Studio-created agents are not directly available through the "Add People" option in user chats. Instead, these agents can be shared via a link after they are created.

This link allows specific users or groups within your organization to interact with the agent in their chats.

Ref Docs:
1.https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/copilot-studio-agent-builder-publish

2.https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/copilot-studio-agent-builder-build

Thanks,

Nivedipa

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How do you add a Virtual Agent/bot to a Teams Chat?

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