Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,044 questions
1 answer
How to create a support ticket?
Hello, I paid for an upgraded support plan and yet I cannot find the right place to open a support ticket to increase my email quota. So can anyone from Microsoft help me with that? I think hiding the support section is deliberate.
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0 answers
Agregar MailFrom esta desactivado en Email Communication Services Domain
Boton Agregar MailFrom esta desactivado en Email Communication Services Domain en Dominio agregado y registrado correctamente tanto SPF, DKIM, etc
asked 2025-03-14T21:58:15.63+00:00
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Emmanuel Mateo Dev
0
Reputation points
asked 2025-03-14T21:58:15.63+00:00
Emmanuel Mateo Dev
0
Reputation points
1 answer
phone numer in azure communication service
After getting a phonenumber in Azure communication service, phonenumber doesnt list. Ive created ACS both in Central India and USA. Both the options didnt work.
asked 2025-03-13T10:14:41.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sreekanth Reddy
0
Reputation points
commented 2025-03-14T18:44:33.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bhargavi Naragani
1,460
Reputation points Microsoft External Staff
1 answer
Screen Sharing with VideoStream in ACS Communication-Calling SDK
In the Beta versions of the @azure/communication-calling SDK, there was an option to send a media stream as an argument while starting screen sharing in a call. However, this option appears to be missing in the GA versions. The following code snippet…
asked 2025-03-10T07:28:51.8+00:00
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Sandeep Reddy Gomaram
0
Reputation points
commented 2025-03-14T18:07:27.44+00:00
Bhargavi Naragani
1,460
Reputation points Microsoft External Staff
2 answers
Async Email Client Creation Doesn't Work
We are using Azure Email Communication Service, (azure-communication-email, version - 1.0.17). As per the documentation for instantiating async email Client, the sample code is the same as that of Sync email Client creation. In addition to that, if we…
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1 answer
Emails not delivered - unavailable invalid DNS MX or A/AAAA resource record
I have set up Azure Communication Service for email sending, with a custom domain. Emails are delivered successfully to some email addresses but not others. The error I get is: Requested action not taken: mailbox unavailable invalid DNS MX or A/AAAA…
asked 2025-03-06T09:25:47.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Matt Atkins
0
Reputation points
edited a comment 2025-03-14T12:03:48.18+00:00
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Sampath
1,010
Reputation points Microsoft External Staff
0 answers
ACS: Unauthorized (401) error with empty message on testing PreRegistered Alphanumeric ID
Hello, I've applied and got approved for my work alphanumeric ID, when I try to test sending an SMS, I always get "Unauthorized" error { "error": { "code": "Unauthorized", "message":…
asked 2025-03-14T11:09:45.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 6%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ahmad Akshir
0
Reputation points
commented 2025-03-14T11:17:36.69+00:00
Ahmad Akshir
0
Reputation points
1 answer
Azure communication service iOS screensharing
Is screen sharing possible in iOS using Azure Communication Services (ACS) Join Room functionality? I am working on implementing screen sharing in an iOS app using Azure Communication Services (ACS) Join Room functionality. I want to know if screen…
asked 2025-03-07T10:26:53.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Payal Tiwari
0
Reputation points
commented 2025-03-14T05:38:27.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 91%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dasari Kamali
245
Reputation points Microsoft External Staff
0 answers
Problems with ACS Voice and Video calling
Hello! I am building an iOS app which can receive calls from Azure Communication Calling. During local development I get a pushkit notification from Azure as intended but when deploying to testflight we don't get any pushkit notification. Is there…
asked 2025-03-06T13:47:33.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 14.000000000000002%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jakob Vennström
0
Reputation points
commented 2025-03-14T05:33:50.5366667+00:00
Dasari Kamali
245
Reputation points Microsoft External Staff
1 answer
Action failed due to a Cognitive Services authentication error
Encountered error during recognize, message=Action failed due to a Cognitive Services authentication error. Please check your authorization input and ensure it is correct., code=401, subCode=8565 Able to make outgoing calls, receive calls with webhook…
asked 2025-03-12T00:31:04.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 61%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sri
0
Reputation points
commented 2025-03-14T05:09:10.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Prabhavathi Manchala
80
Reputation points Microsoft External Staff
1 answer
Why is Communication Service sms verification taking more than 5 weeks?
Greetings, We've applied for SMS verification for 2 US phone numbers approximately 5 weeks ago. We were wondering what the status/progress of this verification was, and if there was any information we could provide supplementarily to assist Microsoft…
asked 2025-03-14T02:48:07.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
ZakQ
0
Reputation points
answered 2025-03-14T04:19:14.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laxman Reddy Revuri
3,265
Reputation points Microsoft External Staff
1 answer
How to add custom email address on Email Communication Services.
I have added my custom domain in Email Communication Services. It has already verified now, but I am unable to add a custom sender mail, the add button is currently disabled there, how I can enable this.
asked 2025-03-12T09:58:07.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 15%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kapil Soni
0
Reputation points
commented 2025-03-13T16:43:19.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
3,675
Reputation points Microsoft External Staff
0 answers
Azure Communication Services Recording MP4 Show User Avatar Instead of Default Image
We would like to Show User Avatar in the Recording MP4 instead of the default user image. We are using the latest NPM Pakages :- "@azure/communication-calling": "^1.33.2", "@azure/communication-calling-effects":…
asked 2025-03-10T13:08:15.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 20%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Shirish Patel
0
Reputation points
commented 2025-03-13T09:39:37.7466667+00:00
Sampath
1,010
Reputation points Microsoft External Staff
1 answer
Will my Alphanumeric Sender ID expire?
Hi, I've successfully registered an Alphanumeric Sender ID for the purposes of sending OTPs via SMS. I'm struggling to find any information regarding expiration/renewal of the Sender ID. Will my Alphanumeric Sender ID remain valid without a predefined…
asked 2025-02-19T11:01:00.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 35%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jack Finn
0
Reputation points
edited an answer 2025-03-13T06:27:36.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 88%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sirra Sneha
160
Reputation points Microsoft External Staff
0 answers
Azure Comms Service returning RestError due to time difference when email volume is high
I'm using the @azure/communication-email EmailClient SDK in my Node server (hosted as an App Service). The client listens for 'email-ready' events my Service Bus (via business logic in my app) and sends the email using emailClient.beginSend(). It works…
asked 2025-03-12T17:37:29.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 59%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Matt Worsley
0
Reputation points
edited the question 2025-03-12T19:50:34.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
4,640
Reputation points
0 answers
Unable to receive a call via Azure Direct Routing
Hi all, I am trying to connect my SBC to Azure Direct Routing and am facing issues where I get "Unknown" status for "TLS Status" and "Ping" (as seen in the attachments). I'm using UDP communication at port 5060, but also…
asked 2025-03-12T18:21:39.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Aleksa Škorić
0
Reputation points
asked 2025-03-12T18:21:39.7533333+00:00
Aleksa Škorić
0
Reputation points
3 answers
what are the requirements to connect to third party sip from azure communication services
use case for us is that we will initiate the call from app via the azure communication sdk implemented in the app and we need to connect to 3rd party sip .I am not sure how to achieve this .what all settings i need to configure in azure communication…
asked 2023-05-25T13:00:54.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 19%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Deepak Sood
5
Reputation points
commented 2025-03-12T14:49:37.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 87%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chin, Rachel
0
Reputation points
5 answers
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
asked 2023-12-08T14:25:16.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonny Sharp
95
Reputation points
commented 2025-03-12T12:22:35.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
de la Mar, Joeri
5
Reputation points
2 answers
Unable to add multiple MailFrom addresses on Azure Email Service
The Add button is disabled. We followed these guides and none worked: We cannot send an Azure Support Request Ticket, without a paid support plan. …
asked 2025-02-03T15:28:04.8933333+00:00
Szymon Seliga
0
Reputation points
edited a comment 2025-03-12T11:06:22.2633333+00:00
Kapil Soni
0
Reputation points
1 answer
I am in Canada, but I have a client in Australia who want to use voice ACS. How do I do this?
As the title says, I am building some voice AI agents. I have a client in Australia who wants to use my services. I am currently based internationally and the client of course wants an Australian phone number so there are no long distance charges. I…
asked 2025-03-09T19:30:44.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 82%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Josh R
0
Reputation points
commented 2025-03-12T09:28:09.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 22%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Alekhya Vaddepally
5
Reputation points Microsoft External Staff