It says that my windows hello pin cannot be changed due to my organisations reasources

Question

Hi im trying to log in to my microsoft store but its not working as i need to put in my windows hello password. The problem is i dont know my windows hello password and when i got to hnage it it says that this option is unavailable. I click to learn more and it says this option is unavailable due to my organistaions resources but theres no organisation loged into my computer. Please help

Answer 1

Hello,

I think this link will be helpful to you:

https://answers.microsoft.com/en-us/windows/forum/all/sorry-this-pin-isnt-working-for-your-organizations/3be0843d-e786-4c5f-9cb6-ef139606d125

Have a nice day.

Best Regards,

Hania Lian

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