Hello,
1、Check for Pen Defects:
Test with a Different Pen: Use another Surface Pen to determine if the issue is specific to the current pen.
Inspect the Pen Tip: Ensure the pen tip is clean and undamaged.
2、Update Device Drivers:
Open the Device Manager.
Locate the section related to the Surface Pen or touch screen.
Check for driver updates and install them if available.
3、Update Firmware:
Visit the manufacturer’s website or use the Surface app to check for firmware updates for both the Surface Pen and the device.
Install any available updates to ensure optimal hardware performance.
4、Adjust Pen Settings:
Navigate to the Pen & Windows Ink settings.
Look for options related to pen sensitivity or activation.
Adjust these settings to reduce unintended activation.
5、Reset the Surface Pen:
Research the proper method to reset your Surface Pen, which may involve removing the battery or a specific button combination.
Perform the reset and test the pen again.
6、Update Windows:
Open the Settings app and check for any available Windows updates.
Install the updates and test the pen to see if the issue is resolved.
Have a nice day.
Best Regards,
Hania Lian
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