Unable to Delete Azure SCOM Managed Instance Due to Internal Error

Oversight Operations 0 Reputation points
2025-03-11T00:41:01.65+00:00

I successfully installed SCOM Managed Instance (MI) in Azure. However, when it was time to delete multiple resource groups supporting this project, I did not perform the deletions in the correct order. This may have caused the SCOM MI to generate an internal error, when cleaning up.

Steps Taken:

Attempted to force deletion of the resource using Cloud Shell.

  1. Deployed the resource with --complete using a empty template.json file to remove the SCOM MI.
  2. Validated the deletion of the resource group, but there is no force checkbox to perform the deletion.

Issue: Despite these efforts, the SCOM MI continues to generate an internal error, and I am unable to delete the SCOM MI resource and its resource groups.

Request: I need assistance in resolving this issue and successfully deleting the resource groups and SCOM MI.

Azure Managed Applications
Azure Managed Applications
An Azure service that enables managed service providers, independent software vendors, and enterprise IT teams to deliver turnkey solutions through the Azure Marketplace or service catalog.
163 questions
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2 answers

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  1. Oversight Operations 0 Reputation points
    2025-03-12T13:09:10.6966667+00:00

    Here is the activity logs for Instances_Delete:

    There is no SQL MI that instance has been successfully deleted as well as the resource group that it was a member

    nodata
    
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  2. Oversight Operations 0 Reputation points
    2025-03-12T13:28:35.6533333+00:00

    Hi,

    I was able to successfully remove the SQL MI and its separate resource group. The attempt to delete the SCOM MI and from its RG was also performed with failure which is the original request is how to force to remove it and RG both won't work. Again no SQL MI, AADDS, and network devices (e.g. NAT gateway, snet, and vnet) exist.

    Here is the json failed logs: with masked ids

    {
        "authorization": {
            "action": "Microsoft.Scom/managedInstances/delete",
            "scope": "/subscriptions/subid/resourcegroups/rg-lab-dev-manageops-scommi/providers/Microsoft.Scom/managedInstances/MGLAB"
        },
        "caller": "******@oversightoperations.com",
        "channels": "Operation",
        "claims": {
            "aud": "https://management.core.windows.net/",
            "iss": "https://sts.windows.net/9c06c8cb-278e-42b9-8cde-1fd49ccf4728/",
            "iat": "1741640777",
            "nbf": "1741640777",
            "exp": "1741658317",
            "http://schemas.microsoft.com/claims/authnclassreference": "1",
            "aio": "AXQAi/8ZAAAA8QfmySrvOjQH8iFpmGq0ZvkCP2U0NmI0sZNv/2cRZcSLO5Jtvo3UfHbNTbFChMOm9obm79JG7avzC5jTnysyH/bm8l6Hj7gP2zl7bfBblEA+v1r3Gdli0qcMvD5/bmb3JZjXWPg+3JxBNjfcOMAgnQ==",
            "altsecid": "5::10032002F7939711",
            "http://schemas.microsoft.com/claims/authnmethodsreferences": "pwd,mfa",
            "appid": "04b07795-8ddb-461a-bbee-02f9e1bf7b46",
            "appidacr": "0",
            "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress": "******@oversightoperations.com",
            "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname": "Dellanno",
            "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname": "David",
            "groups": "groupid",
            "http://schemas.microsoft.com/identity/claims/identityprovider": "https://sts.windows.net/8e2966a8-9090-4b11-983a-75defc9421b3/",
            "idtyp": "user",
            "ipaddr": "fd00::f293:6d20:100:a00:28a",
            "name": "David Dellanno",
            "http://schemas.microsoft.com/identity/claims/objectidentifier": "14c769d8-7f7a-4765-badd-87c6642f7ac2",
            "puid": "puid",
            "pwd_exp": "315319230",
            "pwd_url": "https://productivity.secureserver.net/microsoft?marketid=en-US&email=david.dellanno%40oversightoperations.com&source=ViewUsers&action=ResetPassword",
            "rh": "1.AWEBy8gGnI4nuUKM3h_UnM9HKEZIf3kAutdPukPawfj2MBNhARJhAQ.",
            "http://schemas.microsoft.com/identity/claims/scope": "user_impersonation",
            "sid": "sid",
            "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/nameidentifier": "lwfcLzveBUUFDeyebtCK7qeuChZFqIuBdP4WATPyMHs",
            "http://schemas.microsoft.com/identity/claims/tenantid": "tenid",
            "http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name": "******@oversightoperations.com",
            "uti": "sLq1rnvZMUaULxla3aVbAA",
            "ver": "1.0",
            "wids": "62e90394-69f5-4237-9190-012177145e10,88d8e3e3-8f55-4a1e-953a-9b9898b8876b,b79fbf4d-3ef9-4689-8143-76b194e85509",
            "xms_cc": "CP1",
            "xms_edov": "true",
            "xms_idrel": "1 32",
            "xms_tcdt": "1730393120",
            "correlationid": "dee5e84b-918b-4cc7-abb2-78f062bc62fb"
        },
        "correlationId": "dee5e84b-918b-4cc7-abb2-78f062bc62fb",
        "description": "",
        "eventDataId": "1754112a-b22c-42b7-9c71-281d1c615013",
        "eventName": {
            "value": "EndRequest",
            "localizedValue": "End request"
        },
        "category": {
            "value": "Administrative",
            "localizedValue": "Administrative"
        },
        "eventTimestamp": "2025-03-10T22:03:13.1321439Z",
        "id": "/subscriptions/subid/resourcegroups/rg-lab-dev-manageops-scommi/providers/Microsoft.Scom/managedInstances/MGLAB/events/1754112a-b22c-42b7-9c71-281d1c615013/ticks/638772409931321439",
        "level": "Error",
        "operationId": "105aa619-2f33-4fee-88c2-00a0f0c1199a",
        "operationName": {
            "value": "Microsoft.Scom/managedInstances/delete",
            "localizedValue": "Instances_Delete"
        },
        "resourceGroupName": "rg-lab-dev-manageops-scommi",
        "resourceProviderName": {
            "value": "Microsoft.Scom",
            "localizedValue": "Microsoft.Scom"
        },
        "resourceType": {
            "value": "Microsoft.Scom/managedInstances",
            "localizedValue": "Microsoft.Scom/managedInstances"
        },
        "resourceId": "/subscriptions/subid/resourcegroups/rg-lab-dev-manageops-scommi/providers/Microsoft.Scom/managedInstances/MGLAB",
        "status": {
            "value": "Failed",
            "localizedValue": "Failed"
        },
        "subStatus": {
            "value": "",
            "localizedValue": ""
        },
        "submissionTimestamp": "2025-03-10T22:05:28Z",
        "subscriptionId": "subid",
        "tenantId": "tenid",
        "properties": {
            "statusMessage": "{\"status\":\"Failed\",\"error\":{\"code\":\"ResourceOperationFailure\",\"message\":\"The resource operation completed with terminal provisioning state 'Failed'.\",\"details\":[{\"code\":\"UnhandledException\",\"message\":\"An internal error occurred during execution.[]\"}]}}",
            "eventCategory": "Administrative",
            "entity": "/subscriptions/subid/resourcegroups/rg-lab-dev-manageops-scommi/providers/Microsoft.Scom/managedInstances/MGLAB",
            "message": "Microsoft.Scom/managedInstances/delete",
            "hierarchy": "tendid/mg-lab/subid"
        },
        "relatedEvents": []
    }
    

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