Can no longer connect to one of my VMs via Bastion

Question

connection to one of my VMs via Bastion stopped working. I can no longer connect to it. I tried restarting the VM, but the issue still persists. There is no issues connecting to other VM under the same resource group and NSG

Answer 1

Hi @DZ,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

Could you please provide the exact error you are encountering and share a screenshot of the error if possible? This will help us better understand your issue.

• Also, you can troubleshoot your connectivity issues by navigating to the Connection Troubleshoot tab (in the Help section) of your Azure Bastion resource in the Azure portal.
• Network Watcher Connection Troubleshoot provides the capability to check a direct TCP connection from a virtual machine (VM) to a VM, fully qualified domain name (FQDN), URI, or IPv4 address.
• To start, choose a source to start the connection from, and the destination you wish to connect to and select "Check".
• If just-in-time (JIT) is enabled, you might need to add additional role assignments to connect to Bastion. Add the following permissions to the user and then try reconnecting to Bastion.
  
• Also, configure diagnostic logging for Azure Bastion to get more information on the issue.
• As documented here, can you please confirm if the following roles are also assigned to the user account?
• Confirm that the remote access services (RDP for Windows, SSH for Linux) are running correctly.
• Check if any recent changes were made to the VM, network, or security settings before the issue started.

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Kindly let us know if the above helps or you need further assistance on this issue.

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