OneDrive Shared Folders not working

Question

OneDrive Shared Folders not working. I can only access online using a link.

Answer 1

Hi,

Did you mean you cannot open from local shared folder directly?

I suggest you follow these steps to help you troubleshoot the problem:

1. Ensure that you have the correct permissions to access the shared folder. The owner of the folder might need to adjust the sharing settings.
2. Make sure that the OneDrive app on your device is set to sync shared folders. Opening the OneDrive app.- Going to the settings or preferences.- Ensuring that the shared folders are selected for syncing.
3. Try unlinking and then re-linking your OneDrive account:
   • Open the OneDrive app.
   • Go to settings and select "Unlink this PC" or "Unlink this device."
   • Sign in again and set up OneDrive.

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Answer 2

Hi,

This is a known issue in OneDrive and the OneDrive development team is working to fix it. The solution may be pushed through a future OneDrive update.

https://support.microsoft.com/en-us/office/fixes-or-workarounds-for-recent-issues-in-onedrive-36110213-f3f6-490d-8cb7-3833539def0b

Hope the information is helpful.

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