Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,739 questions
I have the same exact issue.
Remote Desktop freezing after Windows update KB5050094
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brian Møller Nielsen - EDB Centret, Holstebro A/S
35
Reputation points
After windows update KB5050094 - all our companies RDP profiles with the newest windows update won't load correctly every time. When we try to connect to the RDP connection, the "welcome/loading screen" appears with "Other user" instead of our name profiles name., and then it just freezes. Its not always an issue, but usually for the last 3-4 weeks, we have had to close the connection and try again - up to about 20 times, before finally getting into the remote desktop successfully.
The loading screen is stuck/frozen. It works perfectly fine, when im not using the lastest update KB5050094.
I have tried from different computers, and the Remote Desktop App in Microsoft Store. All the services are running like they should be. But i encounter the same problem.
We have some customers which have the exact same issue.
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 94%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Andy Jackson 0 Reputation points2025-03-06T20:11:49.77+00:00 Have you tried uninstalling that update? We are having the same issue and we do not have that update installed.
This worked for us so far:
The fix for me so far:
- GPO fix:
Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > Select network detection on the server - set to Enabled, Turn off Connect Time Detect and Continuous Network Detect
- RDP fix: RDC connection fix adjusting the Experience tab speed setting to High-Speed Broadband from Detect connection quality automatically.
-
Brian Møller Nielsen - EDB Centret, Holstebro A/S 35 Reputation points
2025-03-10T09:43:54.6633333+00:00 (UPDATE - PROBLEM IS SOLVED - The new Windows update: KB5052093 have fixed the Issue)
Thanks for the input, but it didnt help unfortunately.
I am certain that it is the update.
Because even sometimes where the "signal" indicates full broadband, it still won't load.
I have tested this on multiple PC's, and everytime i install that exact update on my RDP, the RDP freeze happens, when trying to login to it. My colleges have tried to install the update on their RDP profile, and after the update, they have the same exacty issue.
Sign in to comment
Accepted answer
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Fosbenner 101 Reputation points2025-03-07T21:09:52.96+00:00 -
Brian Møller Nielsen - EDB Centret, Holstebro A/S 35 Reputation points
2025-03-10T09:45:50.68+00:00 Hi David
My issue has gone away.
(UPDATE - PROBLEM IS SOLVED - The new Windows update: KB5052093 have fixed the Issue)
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pavel Myzgin 0 Reputation points2025-03-11T11:11:51.2633333+00:00 I have the same exact issue. KB5052093 have fixed the Issue for me
Sign in to comment -
1 additional answer
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 17%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
Zunhui Han 3,810 Reputation points Microsoft External Staff2025-02-26T14:51:57.82+00:00 Hello,
Thank you for posting in Q&A forum.
If you are sure that the patch caused the problem, I suggest you go to Microsoft's Feedback Center to report the problem, which can help fix the problem in subsequent updates. You can press Win+F to open the Feedback Center to report the problem. You can also visit the following webpage to report the problem:
I hope the information above is helpful.
Best regards
Zunhui
============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.