After Rename of Domain - Onedrive files in folder personal are not available anymore

Question

After I have done company renaming and domain changes to another top-level domain it seems some files stored before in the folder MyFiles / Personal are not longer available

Answer 1

Hi @Thorsten Blum

Is “MyFiles / Personal” included in your local OneDrive folder of your company's OneDrive for Business?

Have the files in "MyFiles / Personal" disappeared or cannot be opened? If it cannot be opened, is there an error message?

• You can try to see if these files can be found and opened on the OneDrive online.
• It is recommended that you unlink your OneDrive account. You may follow the steps mentioned in the link, clear sign in credentials. But please do not relink your account just yet.
• Then reset OneDrive.
• Re-link back your OneDrive account, please make sure the account is correct. And then check the files sync status and check your issue.

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