Cannot Log in to Azure Language Studio

Chalmers Josef Soriano 10 Reputation points
2025-02-13T16:38:03.1333333+00:00

I have an existing Q&A project in Language Studio, but I can no longer access it because the login now requires an organizational email. This service is crucial for our final graduating project.

Thank you,

Chalmers Soriano

Azure AI Language
Azure AI Language
An Azure service that provides natural language capabilities including sentiment analysis, entity extraction, and automated question answering.
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  1. malcolm malcolm 5 Reputation points
    2025-02-16T07:56:15.2233333+00:00

    I don't know what has happened behind the scenes, but something has definitely broken.

    I'm a long time user of the Speech and Language Understanding Services. Before I could log in with my personal email, across Azure, Speech Studio and LUIS. I migrated to CLU without issue.

    This week I can no longer access Language Studio using my personal address.

    You can't sign in here with a personal account. Use your work or school account instead.

    Having wasted hours, I found that I could log into Language Studio using the really long onmicrosoft.com ID. However, I got 404 errors and my project was no where to be seen.

    Using My Account I was able to associate my Language Resource with the onmicrosoft.com ID and recovered my project. But here's the rub.....

    Language Studio uses my onmicrosoft ID and all other Microsoft Services use my email address. Even though they are linked in the Azure portal, clicking on "My Account" they now appear as two entirely different accounts. Microsoft please fix it.

    I document it here in case it helps anyone else.

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