Hi Rafael de Oliveira,
Thank you for reaching out to us on the Microsoft Q&A forum.
If you have fully utilized your Azure credits and are experiencing difficulties requesting the next level of credits, please ensure that you have met all eligibility criteria and requirements for additional credit requests.
For offers of $25,000 or more, the Engagement Score may be a contributing factor. However, since your current offer is $5,000, this requirement may not apply to you.
For reference,
I am approved for $1,000 or $5,000 in Azure credits. How do I request more?
When should I request more Azure credits?
If you have met all the requirements and still cannot request the next level of credits, it is advisable to contact Microsoft support for assistance.
Please reach out to us if you have any other queries.
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