Copilot not responding to questions

Amy Millenson 0 Reputation points
2025-02-07T14:59:04.6266667+00:00

When we use Copilot chat from this link: https://m365.cloud.microsoft/chat/ or from any of the links that redirect there while signed on to the business version of Microsoft 365, we get the message: "Sorry, I wasn't able to respond to that. Is there something else I can help with?". This happens for every prompt no matter what is requested.

I posted a message in Microsoft Community about it and 12 other people responded that everyone in their organization is also getting this. I also posted an internal message in our slack channel, and it is down for others in my organization as well. So this is affecting many, many people.

Please fix ASAP.

Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
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