Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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MS Authenticator app on mobile doesn’t receive the approval message when I try to connect to the VPN service on Windows.
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Moshe SSK
0
Reputation points
Based on the picture I uploaded, is there a way to fix this issue? Also, do you have any contact details for my organization's support team? I’d prefer to reach out via email within the organization.
Previously, everything was working fine, but suddenly, it stopped working. As a result, I no longer receive the approval or denial message on the MS Authenticator app like I used to. This issue occurs on an iPhone, and I have also tried switching to an Android device, but the same problem persists. It seems that the support team in my organization is not very familiar with this issue.
Currently, this problem is happening to one user. If you're interested in troubleshooting, I can provide details about the affected user, the organization, and any other relevant information.
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