Azure OpenAI - User has no active subscriptions with valid quota

Scott K 0

I have an Azure for Students subscription in Azure. I'm following this quickstart to level Azure OpenAI: https://learn.microsoft.com/en-us/azure/ai-services/openai/use-your-data-quickstart

I've created all the necessary Azure resources and have created a chat playground, assigned quota to the model type, and created a new deployment. Every time I try to use the Generate Prompt and submit a message to the service it immediately comes back with the following error:

Failed to generate prompt: User has no Azure subscriptions with valid quota Trace ID : 3d82adf9-e37c-4f97-a4a8-3acaea74878b

However, I don't see any errors within my subscription's logs to indicate which quote is missing. I don't have any additional info to go on to figure how to resolve this error

Is this a problem due to Azure for Students subscriptions having access to less resources?

Is there a quota I need to request more from? Can I even do so for an Azure for Student subscription? Or is the quota being referenced within the OpenAI service?

Is it a configuration issue on my side?

Is it a bug on the Azure / Azure OpenAI service side?

Any help or clarification on what's going on would be greatly appreciated!

kothapally Snigdha 1,270 Reputation points Microsoft Vendor

2025-02-05T23:49:37.8966667+00:00
Hi Scott K

Greetings & Welcome to the Microsoft Q&A forum! Thank you for sharing your query.

The error message you're encountering, "User has no Azure subscriptions with valid quota," is likely related to the limitations associated with your Azure for Students subscription. This type of subscription has a lower quota limit compared to other subscription types. Specifically, Azure for Students has a maximum quota of 1,000 tokens per minute for all models, which may not be sufficient for your use case.

To resolve this issue, you can consider the following steps:

Verify the quota assigned to your Azure for Students subscription. You can do this by navigating to your subscription in the Azure portal and checking the quotas available for Azure OpenAI services.

While Azure for Students subscriptions may have restrictions, you can still attempt to request a quota increase. However, approval may depend on the specific policies for student subscriptions.

Ensure that all necessary configurations for your Azure resources and deployments are correctly set up. Sometimes, misconfigurations can lead to errors.

Kindly refer these document https://learn.microsoft.com/en-us/azure/ai-services/openai/how-to/quota

I hope these helps you. Thank you!
kothapally Snigdha 1,270 Reputation points Microsoft Vendor

2025-02-06T16:25:07.0066667+00:00

Hi Scott K

Following up to see if the above response was helpful.
Scott K 0 Reputation points

2025-02-07T04:12:09.1466667+00:00

It is specifically within the Generate Prompt button on the Azure AI Foundry chat playground: https://ai.azure.com/playground/chat

However, the actual query area works fine so I haven't found that button necessary
kothapally Snigdha 1,270 Reputation points Microsoft Vendor

2025-02-07T17:42:34.8933333+00:00

Hi Scott K

Could please elaborate the issue and more over can you share any screenshots. This will be helpful.
kothapally Snigdha 1,270 Reputation points Microsoft Vendor

2025-02-10T22:31:45.21+00:00

Hi Scott K

Just checking to see to share the Details.

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Azure OpenAI - User has no active subscriptions with valid quota

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