External IP unable to access and met error of cannot connect to server for my AKS.

Question

I am new to Azure and Azure Kubernetes Service.

I faced an issue that my service already received external IP, however the external IP I unable to access from browser. I did further check but I have no clue that what going on for my AKS.

Here is my YAML file (I'm hide something for security purpose):

- apiVersion: apps/v1
  kind: Deployment
  metadata:
    name: sample-app-pod
    namespace: eccdemo-ns
  spec:
    replicas: 1
    selector:
      matchLabels:
        app: sample-app
    template:
      metadata:
        labels:
          app: sample-app
      spec:
        nodeSelector:
          kubernetes.io/os: windows
        containers:
          - name: server-container
            image: <hidden>
            env:
              - name: MONGO_DB_URI
                value: "<hidden>"
              - name: SQLITE_PATH
                value: "/data/sqlite.db"
            volumeMounts:
              - mountPath: /data
                name: eccdemo-storage
          - name: webui-container
            image: <hidden>
            ports:
              - containerPort: 80
                protocol: TCP
                name: webui-port
            volumeMounts:
              - mountPath: /data
                name: eccdemo-storage
        volumes:
        - name: eccdemo-storage
          persistentVolumeClaim:
            claimName: eccdemo-pvc
- apiVersion: v1
  kind: Service
  metadata:
    name: webui-service
    namespace: eccdemo-ns
  spec:
    selector:
      app: sample-app
    ports:
      - protocol: TCP
        name: eccdemo
        port: 80
        targetPort: webui-port
    type: LoadBalancer
- apiVersion: v1
  kind: PersistentVolume
  metadata:
    name: eccdemo-pv
    namespace: eccdemo-ns
  spec:
    capacity:
      storage: 5Gi
    accessModes:
      - ReadWriteMany
    persistentVolumeReclaimPolicy: Retain
    storageClassName: eccdemo-storage
    hostPath:
      path: /mnt/data/eccdemo
- apiVersion: v1
  kind: PersistentVolumeClaim
  metadata:
    name: eccdemo-pvc
    namespace: eccdemo-ns
  spec:
    accessModes:
      - ReadWriteMany
    resources:
      requests:
        storage: 5Gi
    storageClassName: eccdemo-storage

I also check the firewall and Network Security Group, Only NSG have one rule was deny and I not sure whether it cause the issue. Here is the Network Security Group setting:

Please guide me how to resolve it.

Answer 1

Hi Tan Boon Huan,
Thank you for providing additional details and the service output.

I have tested in my lab by checking with nginx image by deployment and service manifest and it is working. Could you please recheck setup once again and try to deploy and let me know.

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