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I want to know if Skype family can be use in Salesforce or do I have to download Skype business?
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Skype for Business is typically recommended for integration with professional tools like Salesforce. While regular Skype (Skype for family or personal use) might not have the necessary features and compatibility to integrate seamlessly with Salesforce, Skype for Business is designed with enterprise functionality in mind and is better suited for such tasks.
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