Hello
Thank you for posting in Q&A forum.
Here are some steps you can try to fix:
- Run the Windows Update Troubleshooter:
• Go to Settings > Update & Security > Troubleshoot.
• Select Windows Update and run the troubleshooter.
- Clear the Software Distribution Folder:
• Open Command Prompt as an administrator and run:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
• Restart your computer and try updating again.
- Temporarily disable any third-party antivirus software as it might interfere with the update process.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best Regards,
Daisy Zhou
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