Joined Azure with a free account awhile ago using an Outlook alias (gmail), removed the alias and now I'm having issues

Fernando 0 Reputation points
2025-01-31T04:47:37.1033333+00:00

I created initial Azure subscription with my alias (******@gmail.com) but removed it once I decided to use my outlook email. Now I cant use my azure account properly with Microsoft Learn tutorials because it doesn't recognize my outlook account. How can I delete my default directory and recreate it using my outlook account?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,990 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
23,147 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Akhilesh Vallamkonda 11,515 Reputation points Microsoft Vendor
    2025-01-31T22:19:03.8933333+00:00

    Hi @Fernando

    Thank you for posting Microsoft Q&A Forum!

    If I understand correctly, you would like to delete existing default directory (Azure subscription) and create a new subscription using outlook account.

    You can achieve this by follow Cancel and delete your Azure subscription to delete your default directory and you can create a new azure subscription with your outlook account by using Azure free trial ensure you should not use same phone number and credit card for the new subscription.

    To login with your default directory make sure use the email which you have used while creating the subscription.

    If you are unable to login with your default directory, please let me know what the error is while you are login.
    Hope this helps. Do let us know if you any further queries by responding in the comments section.

    Thanks,

    Akhilesh V.


    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.