Microsoft Teams Development
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dialogcontext.beginDialog('MainDialog') is crashing for ios devices on conversation type channel
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Abhay Raut
0
Reputation points
We have a node app integrated in miscrosoft teams. that is based on the waterfall model for dialogs. the app works fine for all the devices and in all personal, group and teams type conversations except in ios device that too only for conversation type channel. Upon reaching this piece of code dialogcontext.beginDialog('MainDialog') the app crashes with the following error. Error during beginDialog: DialogContextError: UnknownERROR: RestError: Unknown[onTurnError
] unhandled error: RestError: UnknownRestError: Unknown{
"name": "RestError",
"code": "ServiceError",
"statusCode": 404,
"request": {
"streamResponseStatusCodes": {},
"method": "POST",
"headers": {
"_headersMap": {
"content-type": "application/json; charset=utf-8",
"x-ms-conversation-id": "REDACTED",
"accept": "/",
"user-agent": "Microsoft-BotFramework/3.1 botframework-connector/4.22.1 core-http/3.0.4 Node/v18.20.4 OS/(ia32-Windows_NT-10.0.20348)",
"authorization": "REDACTED"
}
},
"withCredentials": false,
"timeout": 0,
"requestId": "03c31131-db8d-47d4-9783-686673232a4d"
},
"details": {
"error": {
"code": "ServiceError",
"message": "Unknown"
}
},
"message": "Unknown"
} NOTE : The issue only exists in ios devices that too only for conversation type channel
Microsoft Teams Development
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 85%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nivedipa-MSFT 3,091 Reputation points Microsoft Vendor2025-01-29T06:11:31.5566667+00:00 @Abhay Raut - Thank you for bringing this issue to our attention. We are not entirely clear on the specifics. Could you please share your deployed manifest and a reproduction video so that we can test it on our end?
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Abhay Raut 0 Reputation points
2025-01-29T08:39:21.6333333+00:00 @Nivedipa-MSFT Here is a manifest file of the node app that we have built to be integrated with the microsoft teams platform
{ "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.16/MicrosoftTeams.schema.json", "manifestVersion": "1.16", "version": "1.2.0", "bots": [ { "botId": "${{BOT_ID}}", "scopes": [ "personal", "team", "groupchat" ], "supportsFiles": false, "isNotificationOnly": false, "commandLists": [ { "scopes": [ "personal", "team", "groupchat" ], "commands": [] } ] } ], "composeExtensions": [], "configurableTabs": [], "staticTabs": [], "permissions": [ "identity", "messageTeamMembers" ] }To give you the specifics it is a teams bot app build on node that further integrates with the salesforce. I am using an adaptive card to perform the login via OAuthPrompt when i invoke the button in the adaptive card it should begin the intended dialog via dialog context. but in this case on ios devices with conversation type channel it is not able to do so. while this works for ios devices on personal and group conversation type. And for android it works for all three personal, group and channel type conversations. No issues in desktop as well.
here is a picture of what i see in the teams platform
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Nivedipa-MSFT 3,091 Reputation points Microsoft Vendor
2025-01-30T13:53:29.54+00:00 @Abhay Raut - Could you please share your deployed app manifest to test at our end?
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Nivedipa-MSFT 3,091 Reputation points Microsoft Vendor
2025-01-31T10:03:47.3033333+00:00 @Abhay Raut - Could you please share your deployed app manifest to test at our end?
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Abhay Raut 0 Reputation points
2025-01-31T10:07:16.66+00:00 here is the deployed app manifest we have already published an initial version of the app to the miscrosoft store as well CQ.AI Assistant which only supports the personal chat conversation types. with a new publish we are trying to add support for groups and channel type conversations. facing this issue In ios mobile device in channel type conversation.
{ "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.16/MicrosoftTeams.schema.json", "manifestVersion": "1.16", "version": "1.2.0", "id": "e87ea5f7-402a-40b2-b826-9aeb8d459e45", "packageName": "com.microsoft.teams.extension", "developer": { "name": "ComplianceQuest LLC", "websiteUrl": "https://www.compliancequest.com", "privacyUrl": "https://www.compliancequest.com/privacy-policy/", "termsOfUseUrl": "https://www.compliancequest.com/terms-of-use/" }, "icons": { "color": "cq-ai-assistant-logo.png", "outline": "cq-ai-bot-outline.png" }, "name": { "short": "CQ.AI Assistant (Test)", "full": "CQ.AI Assistant" }, "description": { "short": "Record CQ issues using Microsoft Teams with CQ.AI Assistant.", "full": "CQ.AI Assistant, designed by ComplianceQuest, is an AI-driven conversational tool tailored to facilitate recording issues within the CQ platform through Microsoft Teams. \n **Why Choose CQ.AI Assistant?** \n - Simplifies recording issues in CQ directly from Microsoft Teams, eliminating the necessity for prior familiarity with CQ Applications. \n - Extract information from reported issues, bypassing the need to manually populate fields in the CQ record. \n - Searches for corresponding CQ records within the connected Salesforce org, inferred from the reported issue, to streamline record selection. \n - Adaptive link cards offer concise overviews of recorded issues. \n To get started, securely log in using your Salesforce credentials to begin recording issues. \n **Availability** \n To unlock the complete capabilities of CQ.AI Assistant, ensure you have an active ComplianceQuest License in place for app usage. Additionally, at least CQ.AI Extension Summer '24 must be installed. For further details, please visit [www.compliancequest.com.](https://www.compliancequest.com)" }, "accentColor": "#FFFFFF", "bots": [ { "botId": "9790db9b-d8d3-4924-9c01-613eff58c200", "scopes": [ "personal", "team", "groupchat" ], "supportsFiles": false, "isNotificationOnly": false, "commandLists": [ { "scopes": [ "personal", "team", "groupchat" ], "commands": [] } ] } ], "composeExtensions": [], "configurableTabs": [], "staticTabs": [], "permissions": [ "identity", "messageTeamMembers" ], "validDomains": [ "token.botframework.com" ] }
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