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Restoring My MIE Expert Account Data & Level.
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Taghreed Abutalib
0
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Dear, Microsoft Support Team
How can I restore my previous date and level for the my (MIE Expert Level)?
Warm greetings to you, and I would like your assistance regarding my MIE Expert account level. I had achieved the MIE Expert Certification, and my account was at an advanced level. However, due to personal circumstance, I had to pause my participation for a while. When I recently attempted to resume my journey to the success to completed the certification and actively engage in activities, I was surprised to find that all my connection, certificates and past work had been removed from my account. Furthermore, my account status was downgraded to a beginner level.
I kindly request your support in restoring all my previous data and account achievements so I can continue to contribute and participate effectively in the great program.
Sincerely,
Tagreed AL Abu_Taalib
{count} votes
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VarunTha 12,495 Reputation points Microsoft Vendor2025-01-28T09:27:01.43+00:00 Hi Taghreed Abutalib,
Thank you for asking this question on the Microsoft Q&A Platform.Microsoft Certification/Exams/Learn is currently not supported in the Q&A forums.
You might find assistance from the following links:
Microsoft Training & Certification is backed by their dedicated forums, where you can ask questions by selecting "Get Started" -> "Ask a Question," or by choosing "Ask a new question >." Learn/Cert Moderators will be available to assist you.
Microsoft Training Support Forum: https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1
Microsoft Certification - Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
Microsoft Certification - Missing Badge/Sharing:https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_badges
Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid
The Certifications tab has been relocated under Credentials. You can access your Certifications tab directly via the following link: https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab
Under each certification, select "View certification details," then click the Print button above your certificate. Choose "Save as PDF" and, under More settings, uncheck Headers and footers, etc.
Pearson VUE Support:Pearson VUE - Customer Service:https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE - Chat:https://home.pearsonvue.com/microsoft/contact
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