Unable to fetch the Active Participants in Teams Meeting

ML 0

We have developed an application that invites Recording Bot to join the active Teams meeting. Basically It updates the context of Bot with activate participants of the meeting so that it can perform active transcription of audio stream which was working fine but Recently when we create new version of Bot image with same version of packages The Bot is not able to get the Active Participants of the meeting.

List of Packages used in Dotnet application: - Microsoft.Graph - Microsoft.Graph.Communications.Calls

Microsoft.Graph.Communications.Calls.Media

Ant suggestions or insights on resolving this would be greatly appreciated.

Sayali-MSFT 3,366 Reputation points Microsoft Vendor

2025-01-22T10:47:01.7133333+00:00
Hello ML •, Thank you for your inquiry about your Teams app development issue! To assist you better, could you please provide the following details?

Reproduction Steps: Please share the steps you took to encounter the issue.

Documentation Links: Any specific documentation you followed that relates to your problem.

Teams Client Version: What version of the Teams client are you using?

Code Snippets: Relevant code snippets that illustrate the issue.

Manifest Package: please share the manifest package for your app.

This information will help us better understand the situation and provide a more accurate response.

2 answers

ML 0 Reputation points

2025-01-23T04:04:09.66+00:00

Hello @Sayali-MSFT
Please find the below link, that consists of steps we followed.
https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-calling-meeting/csharp

Teams Client version: 49/24120100221.

I would like to share any other information that helps to resolve the issue.

Thank you.
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Sayali-MSFT 3,366 Reputation points Microsoft Vendor

2025-01-23T07:38:38.0733333+00:00

It sounds like you're experiencing issues with your bot not being able to retrieve the active participants of a Teams meeting after updating the bot image.

Could you please check that the new bot image is correctly deployed and running. Confirm that you are using the correct versions of the Microsoft.Graph, Microsoft.Graph.Communications.Calls, and Microsoft.Graph.Communications.Calls.Media packages.

Review the release notes and documentation for the packages to see if there have been any updates or changes that might affect the bot's functionality.

Ensure that there are no breaking changes or deprecated methods in the updated packages.

also, If possible, revert to the previous bot image and test if the issue persists. This can help determine if the problem is related to the new bot image or an external factor.

ML 0 Reputation points

2025-01-23T08:12:22.81+00:00

Hello @Sayali-MSFT
We have an old Bot Image that uses correct versions of the Microsoft.Graph, Microsoft.Graph.Communications.Calls, and Microsoft.Graph.Communications.Calls.Media packages that able to identify all the active participants of the meeting, but with the similar versions in the New image not working as the old (Bot joins the call, Active participants are not identified).

Thank you.

Sayali-MSFT 3,366 Reputation points Microsoft Vendor

2025-01-29T08:56:54.51+00:00

@ML,We are checking the issue with the internal team and let you know the update once we have any.

Sayali-MSFT 3,366 Reputation points Microsoft Vendor

2025-01-30T07:43:07.7766667+00:00

Hello @ML, could you please confirm whether this Recording Bot is a Compliance Recording bot? Additionally, could you help clarify the scenario?
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ML 0 Reputation points

2025-01-23T08:05:57.94+00:00

We have an older Bot Image with correct versions of the Microsoft.Graph, Microsoft.Graph.Communications.Calls, and Microsoft.Graph.Communications.Calls.Media packages which is able to identify all the active participants, but with same Package versions in the new Bot Image is not working as the old one.

Thank you.
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Unable to fetch the Active Participants in Teams Meeting

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