Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,892 questions
'Display online status next to name' category is disabled
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송영호
0
Reputation points
Hello
other people used Outlook 2013 wiht skype for business
However, since installing MS teams, all dialog boxes next to the name are displayed offline.
Delete Teams, will be 'Display online status next to name' category is disabled.
(Outlook Options > People > [Online status and photographs])
And Outlook new profile, Office Restoration & Reinstall doesn't solve it.
Is there a way to make Outlook Online dialogs work with Skype again?
Office
Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
647 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,432 questions
{count} votes
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JimmyYang-MSFT 56,411 Reputation points Microsoft Vendor2025-01-20T09:21:26.4666667+00:00 @송영호
It sounds like you're experiencing an issue where Microsoft's services (Outlook 2013 and Skype for Business) have had their integration disrupted by the installation of Microsoft Teams. Here are some steps you can try to restore the presence functionality between Outlook 2013 and Skype for Business:
- Set Skype for Business as the default IM app:
- Exit both Skype for Business and Microsoft Teams.
- Open Skype for Business.
- Go to the "Options" menu (gear icon) > "Personal".
- Ensure "Make Skype for Business the default IM application for Office programs" is checked.
- Restart Outlook after making this change.
- Modify Registry Key:
- Press
Win + R, typeregeditand press Enter to open the Registry Editor. Please be cautious when making changes in the registry. - Navigate to
HKEY_CURRENT_USER\Software\IM Providers. - Change the value of the
DefaultIMAppkey toLync, which is the identifier for Skype for Business. - Ensure the
UpAndRunningvalue is set to2under theSkype for Businesssubkey.
- Press
- Ensure Correct Settings in Outlook:
- Open Outlook.
- Go to "File" > "Options" > "People".
- Ensure "Display online status next to name" is checked.
- Apply and Ok the changes, then restart Outlook.
- Set Skype for Business as the default IM app:
-
JimmyYang-MSFT 56,411 Reputation points Microsoft Vendor
2025-01-24T09:22:18.9233333+00:00 @송영호
It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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