I cannot see the videos on each module

Question

The video does not load when doing the modules. What can be done to support this?

This question is related to the following Learning Module

Answer 1

Hi Rachel Carruthers,
Thank you for reaching out to Microsoft Q & A forum. 

I want to let you know that the videos are playing fine on our end. However, I understand that you're having trouble accessing them, and I'm here to help you resolve this.

Here are a few troubleshooting steps you can try:
1.Log out from all tabs in your current browser and clear the cache files. Subsequently, attempt to log in again using your learn ID credentials.
2.Sign out of your current browser login and experiment with logging in from an incognito window or private browsing mode.
3.Alternatively, switch to a different browser and attempt the login process once more.

Additionally, here are the direct links to the videos for each unit:

• Unit 2: https://youtu.be/DgHDQeZ5QuA?si=FCcdKSaEX0kiBBi-
• Unit 3: https://youtu.be/d4VRjQnBoWM?si=g2ssHEkZ_V0IJzCm
• Unit 4: https://youtu.be/_t9IsQQH7WI?si=3nDiGBYtZG6Tz310
• Unit 5: https://youtu.be/NdrBpOV67DY?si=xDV1GghAlPsulcLn
• Unit 5: https://youtu.be/ZrO-l1IKjbw?si=r0edM3dcobJ7DawR
• Unit 6: https://youtu.be/xOI78tkN0rQ?si=CC9JrXJbjY8nARyX
• Unit 8: https://youtu.be/IfZLCJ3fn5c?si=CbS081m9w1Z6fxUT

If you encounter any future issues, please feel free to contact us, and we will be pleased to assist you further.

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