The organizer does not see his/her availability in the outlook calendar when scheduling a meeting for several participants

Question

Good afternoon! When planning a meeting with multiple participants in the Outlook Exchange calendar using the "Scheduling" feature, the organizer can see the availability of other employees but cannot see their own availability in the calendar. Moreover, the organizer's availability is displayed as "unavailable" (dashed line, see screenshot). Please help me solve the problem.

Answer 1

Hi, @Anna Kalinina

Thanks for posting your question in the Microsoft Q&A forum.

According to your description, you encountered a problem about the availability not being displayed in the calendar. The screenshot described in it is not displayed. Can you upload it again? You can try the following steps to check whether settings are correct:

1. In Outlook, select File>Account Settings>Account Settings to check whether the Outlook account is an Exchange account.
2. Then select the account and click Change to check whether the Exchange cache mode is used.

Just like the following screenshoot:

1. Select Other Settings>Advanced to check whether the calendar sharing settings are turned on.

Just like the following screenshoot:

1. In addition, you can try to login to Outlook Web App to see if there is the same problem as the client.

If you have any questions, please feel free to contact me. If the answer is helpful please click on ACCEPT ANSWER as it could help other members of the Microsoft Q&A community who have similar questions and are looking for solutions, thank you.

Best,

Jeanne