This unit will not show as complete (Share between Teams and Outlook), how can I complete this unit?

Question

This unit will not show as complete (Share between Teams and Outlook), how can I get this unit to show completed?I have been trying to get this unit to show completed.I have redone this section several times and can't get pass it. What should I do?

This question is related to the following Learning Module

Answer 1

Hello Jenkins Regina L,

Thank you for reaching out to Microsoft Q&A forum.

Here are a few troubleshooting steps you can follow:

1.Try logging out of your account and then logging back in. This can often force the platform to refresh and update your progress.
2.Try clearing your browser cache and cookies, and then check your progress again. This might resolve the issue you're experiencing.
3.Sometimes issues can be specific to the browser or device you're using. Trying a different browser or device might resolve the problem.
4.Make sure you have finished every part of the course, including exercises, quizzes, and assessments. Missing even a small activity can sometimes prevent the completion status from updating.
5.Make sure your profile settings are accurate and confirm that the module is linked to the correct account. Double-check these details to ensure everything is set up properly.

If the issue continues, please let us know, and we'll gladly provide additional assistance.

If you found the information helpful, we would greatly appreciate it if you could acknowledge it by selecting the Accept Answer & Upvote options.