I am unable to add additional devices to my profile, why?

Keith Tanaka 0 Reputation points
2024-07-31T19:23:42.41+00:00

All research indicates that I should be able to add devices under my account but that feature is unavailable. I am trying to find warranty information regarding Microsoft tablets.

Windows 10 Hardware Performance
Windows 10 Hardware Performance
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. S.Sengupta 19,741 Reputation points MVP
    2024-08-06T14:12:27.0066667+00:00

    Clear your browser cache and cookies, then try again

    Use a different browser or device to access your account

    Go to the Microsoft Devices page and try to add the device manually by entering the serial number.


  2. Keith Tanaka 0 Reputation points
    2024-08-06T18:00:44.8933333+00:00

    I cleared my cache and was still unable to add devices, option to add was not available.

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