The interactive lab simulation is not loading

Stephen Lee 25 Reputation points
2023-12-29T14:27:04.17+00:00

Hi, I'm trying to use the interactive lab simulation but it's not loading, it gets stuck at 84% every time. I've tried a few different browsers and PCs but same issue. Can anyone help please? https://mslabs.cloudguides.com/guides/AZ-104%20Exam%20Guide%20-%20Microsoft%20Azure%20Administrator%20Exercise%206

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Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
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  1. Abdul 2,640 Reputation points Microsoft Vendor
    2023-12-29T16:40:08.8333333+00:00

    Hi Stephen Lee,

    Thank you for reaching out to us on Microsoft Q&A forum.

    We see that you are facing an issue during your training on Microsoft Learn path as mentioned below:

    I've just tested the simulation on my end, and it seems to be working fine. To assist you more effectively, in this case, I suggest that you kindly follow some basic troubleshooting steps.

    1. Try it in another browser (Google Chrome, Mozilla Firefox & Microsoft edge) and please ensure that your browser is up to date.
    2. Have you tried clearing your browser cache and cookies.
    3. Are there any browser extensions enabled? If so, could you try disabling them and attempting to load the simulation again.
    4. Do you have any security software or firewall settings that might be affecting the loading process.
    5. Have you tried accessing the simulation from a different network or device.

     For your reference, I am sharing the screenshot as below:

    User's image

    If you are still running into issues, kindly attach the screenshots for reference and please let us know in the comments. We are glad to help you.

    If the answer has been helpful in resolving the issue, please consider accepting the answer by clicking on the “Accept answer" button to help increase visibility of this question for other members of the Microsoft Q&A community.

    Thank you.


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