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Auto response from distribution Group while mail send from external domain

Nur Hossain 21 Reputation points
2020-10-06T05:39:54.99+00:00

Need help for following

Auto response from distribution Group while mail send from external domain

Thank You
Nur

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,785 questions
Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
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  1. Vasil Michev 113.4K Reputation points MVP
    2020-10-06T07:40:46.807+00:00

    DGs do not have auto-response settings, you will have to add some shared mailbox or similar as a member of the group, then configure auto-reply. If you want to receive/auto-reply to external messages, simply configure the delivery settings for the group accordingly.

    1 person found this answer helpful.
  2. Lydia Zhou - MSFT 2,381 Reputation points Microsoft Employee
    2020-10-07T02:12:06.78+00:00

    @Nur Hossain

    Agree with michev, no existing feature is supported to enable auto reply for a distribution group. As a workaround, we can create a new user mailbox to send the auto reply.

    1. Create a transport rule. When the sender is external, and To or Cc box contains the distribution group, Bcc the message to a user mailbox:
      30433-575.png

    2) Login to the user mailbox for auto reply, and create an Inbox rule. When the message is sent to the distribution group, have server reply using a specific message:
    30556-576.png

    3) After that, when the external sender sends message to this distribution group, he should get the auto-reply message like this:
    30574-577.png

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

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