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Failed updates 0x87D00664

Andrew 1 Reputation point
2021-07-22T15:50:35.853+00:00

I've got about 1000 endpoints that are failing updates with the error code 0X87D00664. I understand that code means it's timing out, so I've ensured that the maximum run time is 90 minutes (it was already set to 60). It's still timing out, but when looking at the logs, it seems as though the same patch is being installed over and over again. Am I reading this right? It's like the same update is just looping and then it always fails because it runs out of time.

Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateDetecting, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:12:19 AM 12664 (0x3178)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:12:19 AM 12664 (0x3178)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateWaitInstall, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:12:19 AM 8324 (0x2084)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:12:19 AM 8324 (0x2084)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 11, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:12:45 AM 11260 (0x2BFC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:12:45 AM 11260 (0x2BFC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 16, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:12:46 AM 12664 (0x3178)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:12:46 AM 12664 (0x3178)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 21, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:10 AM 5716 (0x1654)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:10 AM 5716 (0x1654)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 26, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:13 AM 12664 (0x3178)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:13 AM 12664 (0x3178)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 31, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:18 AM 5716 (0x1654)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:19 AM 5716 (0x1654)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 37, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:24 AM 12664 (0x3178)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:24 AM 12664 (0x3178)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 42, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:29 AM 12664 (0x3178)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:29 AM 12664 (0x3178)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 100, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:35 AM 11260 (0x2BFC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:35 AM 11260 (0x2BFC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateDetecting, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:52 AM 3244 (0x0CAC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:52 AM 3244 (0x0CAC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateWaitInstall, PercentComplete = 0, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:14:52 AM 12664 (0x3178)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:14:52 AM 12664 (0x3178)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 16, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:15:19 AM 11260 (0x2BFC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:15:20 AM 11260 (0x2BFC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 21, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:16:47 AM 5716 (0x1654)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:16:47 AM 5716 (0x1654)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 26, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:16:50 AM 5716 (0x1654)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:16:50 AM 5716 (0x1654)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 31, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:16:54 AM 11260 (0x2BFC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:16:54 AM 11260 (0x2BFC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 38, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:16:59 AM 11260 (0x2BFC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:16:59 AM 11260 (0x2BFC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 43, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:17:03 AM 11260 (0x2BFC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:17:03 AM 11260 (0x2BFC)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateInstalling, PercentComplete = 100, DownloadSize = 0, Result = 0x0 UpdatesDeploymentAgent 7/22/2021 3:17:19 AM 5716 (0x1654)

CUpdatesJob({8CE13CF3-3196-417C-904C-B580CEE1F556}): Job completion received. UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 12568 (0x3118)
CTargetedUpdate::RaiseEnforcementStateMessage, sAssignmentId = {A403EEE2-9E23-4DA1-87DC-35E40759013D} UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
CTargetedUpdate::RaiseEnforcementStateMessage, m_eUpdateAction = 1 UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
CTargetedUpdate::RaiseEnforcementStateMessage, ulMessageId = -1073730111 UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
CTargetedUpdate::RaiseEnforcementStateMessage, m_hrError = -2016411062 UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
CTargetedUpdate::RaiseEnforcementStateMessage, MessageUserFlags = STATE_USERFLAG_CI_SMS_ENFORCED UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
Raised update (TopicID) (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) enforcement state message successfully. TopicType = STATE_TOPICTYPE_SUM_CI_ENFORCEMENT, StateId = 11, StateName = CI_ENFORCEMENT_UPDATE_FAILED, StateCriticality = 1, TopicIdVersion = 200 UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
Update (Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472) Progress: Status = ciStateError, PercentComplete = 0, DownloadSize = 0, Result = 0x87d0024a UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
Not refreshing update presence state as error CI Info status received UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_2047123E-E693-4509-A855-FAAAB992C3D8/SUM_fd259cd1-4c36-4295-b1a4-d2245e0d0472", actionType 11l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 4736 (0x1280)
CUpdatesJob({8CE13CF3-3196-417C-904C-B580CEE1F556}): Delete job from WMI UpdatesDeploymentAgent 7/22/2021 3:23:05 AM 12568 (0x3118)

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
13,609 questions
Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
1,093 questions

1 answer

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  1. Ian L 35 Reputation points
    2023-02-21T05:31:16.8666667+00:00

    Windows Upgrade Assistant works better than enterprise solution (SCCM feature update).

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