How do I fix MS 365 Dev sign-up with a Code: 50001?

Craig Gennrich 5 Reputation points
2025-02-28T03:06:36.4466667+00:00

I can't complete 365 Dev sign-up because it results in a Code: 50001 just after entering in my phone number.

I chatted with a Microsoft bot and it told me to:

  1. Use a different web browser (e.g., Edge, Chrome, Firefox).
  2. Clear your browser cache and cookies.
  3. Try using incognito or private browsing mode.
  4. Try entering a different phone number, if possible.
  5. Check the Microsoft Service Status page to ensure there are no system-wide issues.

I performed the following actions:

  1. I used Edge and Chrome
  2. I cleared cache and cookies
  3. I used incognito and InPrivate private browsing modes
  4. I used 2 different numbers
  5. There are no system-wide issues

What am I supposed to do? The last Microsoft email I got sent me to communities that didn't have any answers except what I just did above.

Craig

Microsoft 365 Developer Program
Microsoft 365 Developer Program
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Developer Program: A Microsoft program designed to help developers build cross-platform productivity experiences by giving them access to a developer subscription, sample data packs, documentation, training, experts, recommendations, and community events.
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