Resolve intermittent disconnections in Azure Virtual Machine

Nicholas Pugliese 0 Reputation points
2025-02-27T18:52:52.82+00:00

When I connect to my Windows Virtual Machine Standard_D8ads_v6 via RDP connection that keep disconnecting me randomly 4 or 6 times a day and I reconnect without issues. The error I get is "Because of an error in data encryption, this session will end. Please try connecting to the remove computer again"

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Markapuram Sudheer Reddy 990 Reputation points Microsoft Vendor
    2025-02-27T20:29:58.83+00:00

    Hi Nicholas Pugliese,

    Thank You for reaching out to Microsoft Q&A forum.

    Try to disable the Large Send Offload option in the network adapter settings on the client.

    Open the Device Manager (devmgmt.msc) > expand the Network adapters section, > open the properties of your network adapter, > and go to the Advanced tab > Change Large Send Offload to Disabled.

    For more detailed information and troubleshooting guidance, please refer to the following documentation. https://learn.microsoft.com/en-us/archive/msdn-technet-forums/1fe7892c-36c3-479a-8e51-cd7f94ea2e87

    If the information is helpful, please click on "Accept Answer" and "Upvote"

    If you have any queries, please do let us know, we will help you.

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