OUTLOOK CAMBIA MI SERVIDOR DE CORREO

Question

buenos dias

Hemos cambiado de servidor de correo, creando un dominio propio. y a la hora de actualizar el servidor de correo. Outlook automaticamente despues de cambiar la direccion imap y smtp con el nuevo dominio propio, dice que esta todo ok. Pero si vuelves a acceder al servidor aparece como el servidor antiguo.

Esto solo nos pasa con el Outlook antiguo. que no necesitamos usar por cuestiones tacticas de la empresa. En el Outlook new no aparece este problema.

Ruego me den una solucion.

gracias

Answer 1

I have exactly the same question

Answer 2

Hi @jose maria nadador

Please kindly understand only English is supported in our forum now, since your question is in Spanish, I will try to understand your issue via machine translation, if there're any misunderstanding, please forgive me and re-edit your issue via English, thanks in advance.

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It sounds like you're encountering an issue where the older version of Outlook isn't properly saving or updating the new IMAP and SMTP server settings. This could be due to cached data, compatibility issues, or even a bug in the older Outlook version.

Here are some steps you can try to resolve this:

Clear Cached Data:

Close Outlook.

Navigate to %localappdata%\Microsoft\Outlook on your computer.

Delete or rename the cached files related to your account.

Restart Outlook and reconfigure the server settings.

Start Outlook in Safe Mode:

Press Windows + R, type Outlook /safe, and hit Enter.

Update the server settings in Safe Mode and see if they persist.

Create a New Profile:

Go to the Control Panel and search for "Mail" (or "Mail (Microsoft Outlook)").

Click on "Show Profiles" and create a new profile.

Add your email account with the new server settings and set this profile as the default.

 

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