Microsoft 365 Developer Program - Can't access dashboard, got email subscription/data deleted

Question

I have been using my subscription for some time & actively developing. Last renewal email came on 15/11/24 saying it has been renewed till 13/02/25 but end of Jan 25 everything stopped working, couldn't log in to Dashboard, M365 showed no licenses available. Logged a ticket, person did not really understand the use of outlook.com email which I used to join the program. They did something on the tenant to reactivate licenses. Now, got an email recently saying Subscription & data were deleted. Still can't log in to the dashboard & MS support hasn't been able to help. Can someone from M365DEV team please respond? I would like to keep the subscription, it's very helpful.

@Anjuraj Rajan (M365Dev) @M365DevAdmin

@Kelly Bowen-McCombs

Answer 1

I can appreciate your frustration. This is a really annoying situation for many customers. I am no longer the lead PM nor a Microsoft employee. The program moved to India and my position was eliminated. I don't know how they're handing it currently. You could reach out to the current lead PM, Kalyani Verma. She's on LinkedIn.

Alternatively, you can email dxipsup(at)microsoft.com. That goes to the eng team and they may be able to help you. Good luck.