We can't continue with the signup process right now due to an internal server error. Please try again later. MS-CorrelationId: 00000000-6e18-4645-8de4-e527019641bf Code: 50001

Question

We can't continue with the signup process right now due to an internal server error. Please try again later.

MS-CorrelationId: 00000000-6e18-4645-8de4-e527019641bf

Code: 50001

Answer 1

Hi,

It sounds like you're encountering an internal server error during the signup process, which can be quite frustrating. This specific error (Code: 50001) has been reported by other users as well, particularly during the phone number verification step for the Microsoft 365 Developer Program.

Here are a few troubleshooting steps you can try:

1. Clear Browser Cache and Cookies: Sometimes, old cache and cookies can cause issues. Clear them and try again.
2. Try a Different Browser: Switching to a different browser (e.g., Chrome, Edge, Firefox) might help.
3. Use Incognito/Private Mode: This can sometimes bypass issues caused by browser extensions or settings.
4. Check Microsoft Service Status: Ensure there are no ongoing service issues that might be affecting the signup process.
5. Wait and Retry: If the issue persists, it might be a temporary server problem. Waiting a few hours and trying again could resolve it.

Is there anything else I can assist you with?

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After the way you tag questions on Q&A is updated, for any "Microsoft Configuration Manager" related problem, you can tag it with "Microsoft Intune", and then "Microsoft Configuration Manager" as the child tag.