Graph Connector inside M365 Copilot Agent created using Copilot Studio stop working

Marco Rocca 0 Reputation points Microsoft Employee
2025-02-23T07:38:38.6466667+00:00

I've created a lot of agents for M365 Copilot using Copilot Studio that reference as knowledge ServiceNow Tickets and Files Share connector.

These connectors work perfectly in an agent created by Agent Builder.

But in the last 5 days using Copilot Studio I receive always this message:

User's image

User's image

This is an example using Agent Builder

User's image

Do you know if exist a public issue or I must change some configurations?

Microsoft Copilot
Microsoft Copilot
Microsoft terminology for a universal copilot interface.
649 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.