How to fix eratic mouse pointer and unstable screen

Question

Sometimes my Samsung netbook windows 11 is stable then "does a wobbly" with the mouse pointer erratic or duplicate and the screen image changing from one thing to another.

Have reinstalled Windows 11, updated all drivers, and run MS scan; all okay.

Answer 1

Hello

Thank you for posting in Q&A forum.

Here are a few additional suggestions that might help ：

1. Ensure that your mouse and touchpad are functioning correctly. Try using an external mouse to see if the issue persists. If the problem only occurs with the touchpad, it might be a hardware issue.
2. Sometimes, adjusting the touchpad sensitivity and other settings can help.

Go to Settings > Bluetooth & devices > Touchpad and tweak the settings to see if it makes a difference.

3. Some background programs might be causing conflicts. Open Task Manager (Ctrl + Shift + Esc), go to the Startup tab, and disable any unnecessary programs.
4. Check if there's a BIOS/UEFI firmware update available for your netbook on the Samsung support website. Updating the firmware can sometimes resolve compatibility issues.
5. Samsung might have a built-in hardware diagnostic tool. Running this tool can help identify any hardware issues that might be causing the problem.

If none of these steps work, it might be worth contacting Samsung support for further assistance

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.