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OKay so third party client provided BPO CSRs with the use of Microsoft Auth; Microsoft Auth gave an error message with "your organization needs more information about you" - Auth prompted that I have download Microsoft Intune in order to register my device with their credentials. I did so. Now I am locked out of my own personal device because of Intune and it is asking me for a password that I have never set up or was given. I assume it's because the third party client associated my account with corporate internal employee group? they are not able to assist in anyway - they are confused as to how I "managed to get Intune" on my phone despite my explaining. Someone please help!
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@daughterofdarda Thanks for posting in our Q&A.
For this issue, we appreciate your help to collect some information:
1.Is it an android device? and is it successfully managed by intune?
2.If yes, please contact the company admin to check if he can reset your device's passcode in intune portal.
https://learn.microsoft.com/en-us/mem/intune/remote-actions/device-passcode-reset#reset-a-passcode
If there is anything update, feel free to let us know.
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@daughterofdarda Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
@daughterofdarda Haven't heard from you for some time. If the above answer is helpful, please click "Accept Answer". If there is anything else we can help, feel free to let us know. Thanks.