Android Teams business have to be restarted 3 times to get it working as it should

Question

Hello

Please i need your help on this issue.

Android Teams business have to be restarted 3 times to get it working as it should.

One of my user has experienced it multiple time in a day, or at least every other day. But I think this is connected to how much he use Teams, as in his usage pattern.

It behaves a little different when starting Teams recently. It flashes a little more between dark and light theme before showing the chat list. It ends up in three different ways.

1. Wrong theme, white, and no status on contacts
2. Right theme but no status och contacts.
3. Correct way, everything looks as it should.

Phone got lots of resources available, it a Nothing Phone 2, 12GB and on latest version Android.

 We have taken all the measures in preventing the app to being restriced, as battery saving and permission.

We have also tried clearing cache and appdata

 Also reinstalled the Teams.

 Tried preview version and stable version. It's now on the latest stable version.

Answer 1

@John Peter

Here are some steps and considerations you can try to isolate and (hopefully) resolve the issue with Teams on your Android device:

1. Confirm App and OS Versions

 • Make sure the Teams app is updated to its latest version, as Microsoft regularly pushes bug fixes.

 • Verify the phone’s firmware is also current. Sometimes OS tweaks or bug fixes in Android updates can help with app initialization issues.

2. Check Theme and Display Settings

 • The flashing between dark and light themes suggests a possible conflict with the device’s theme settings.

  – Try forcing Teams to use a specific theme (if the app settings allow you to choose rather than follow system defaults).

  – Also, check if the system dark mode settings or adaptive display settings might be conflicting with Teams.

 • Test if switching the device’s default theme (temporarily disable automatic theme switching, for instance) has any impact.

3. Battery and Performance Considerations

 • Although you mentioned measures have been taken for battery saving and permissions, double-check that Teams is completely excluded from any battery optimizations. Some OEM-specific optimizations (especially on newer phones like the Nothing Phone 2) can sometimes force-app restarts.

 • Look into “smart battery” or “app hibernation” settings that some devices have. Even with 12GB of RAM and plenty of resources, some aggressive optimizers can cause unusual behavior.

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