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unable to move folder outlook

IniobongNkanga-8038 936 Reputation points
2025-02-01T14:33:39.0233333+00:00

Hello

Please i need your help on this issue.

We are unable to move folder outlook.

I am attempting to move an outlook folder from local storage on my Mac to exchange cloud storage. Outlook displays the following message "Please wait for the current move to finish". I have restarted my Mac and the same error occurs.

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  • There is no evidence that there is any other move or sync operation in progress. I have rebooted the Mac on a number of occasions.
  • Outlook is up to date. The version is 16.93.2 (25012611), updated on 30 Jan 2025 before I commenced the move operation.
  •  “Sync Status” does not appear on the Tools menu. I have tried using “Command 7” and “Command 8” which should cause this to display with no effect. (The options appearing on the Tools menu are: Sync, Automatic Replies, Rules, Junk email preferences, Accounts, Get Add-ins, Keyboard Shortcuts)
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