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Update to Windows 11 24H2 failed with error 0x80070002

Barry Hills 0 Reputation points
2025-01-26T19:24:34.9366667+00:00

When I tried to update to Window 11 24H2 the update failed and when th PC was rebooted it started in Dual Screen mode. The following is from the log. How do I recover from this and update to 24H2?Screenshot_2025-01-26_132536

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,547 questions
Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. CrazyKats 160 Reputation points
    2025-01-26T21:02:40.6233333+00:00

    First question would be, is your PC compatible for Windows 11?

    Also could try looking at this thread in Answers.

    https://answers.microsoft.com/en-us/windows/forum/all/windows-update-error-encountered-0x80070002-how-to/cd93cdec-aa17-49d1-ac32-c6bd41ffe2e5

  2. AllenLiu-MSFT 47,626 Reputation points Microsoft Vendor
    2025-01-27T02:09:41.65+00:00

    Hi, @Barry Hills

    Thank you for posting in Microsoft Q&A forum.

    I see you attached the tag "Microsoft Configuration Manager Updates", are you using SCCM to deploy the feature update of Windows 11 24H2?

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".

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