Remote Desktop / Remote Desktop Application

Question

I have been extensively using Remote Desktop and Remote Desktop Applications for some time now. I've encountered a few minor issues that I haven't been able to resolve.

The primary problem stems from DWM.exe, which consumes a significant amount of CPU. While enabling graphics cards in RDP sessions mitigates this issue, it persists in Remote Desktop Application mode and utilities. Specifically, DWM.exe utilizes one CPU core per screen, resulting in 30% CPU usage with one screen and 50% with two screens.

Is there a way to force the Remote Desktop Application to utilize the WDDM driver to reduce DWM.exe's CPU usage?

Answer 1

Hello,Thank you for posting in Q&A forum.

To mitigate the CPU usage issue, we can try below steps:

1.In RDP client, click "Show Options" > Experience tab, uncheck "Persistent bitmap caching" to improve the CPU usage.

2.You can configure GPO to use WDDM for RDP:

Navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment.

Check "Use WDDM graphics display driver for Remote Desktop Connections."

3.Update related driver and see if it helps.

To help other customers who may be facing the same issue, please don't forget to vote if the reply is helpful.

Best Regards

Zunhui