How do repair my MS Word that keeps shutting down after I try to open more than one file at a time?

Paul Mucci 0 Reputation points
2025-01-21T14:43:11.7333333+00:00

How do repair my MS Word that keeps shutting down after I try to open more than one file at a time?

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
942 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Viorel 119.6K Reputation points
    2025-01-21T15:07:40.3466667+00:00
    0 comments No comments

  2. Jiajing Hua-MFST 14,265 Reputation points Microsoft Vendor
    2025-01-22T05:22:10.2233333+00:00

    Hi @Paul Mucci

    Welcome to Q&A forum.

    Is there any error message when Word shuts down?

    Please check which version of Office you are using now.

    In addition to Viorel's suggestion that perform an online repair for Office apps, I suggest you open Word in safe mode:

    Press Win + R, type "winword /safe" in the Run dialog box, press Enter. If you can open some documents in Word of safe mode, please check the COM add-ins.

    • Open Word app > click File > Options > Add-ins > Manage COM Add-ins, click Go
    • Clear the check boxes for any enabled COM add-ins, select OK.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.