Intune Problem - Android Enrollment - Corportate-owned Dedicated Devices can't see all the Policies created

Question

Good morning everyone,

Last week, I noticed that none of the new enrollment profiles I created are appearing on the page, and some old ones that I need to use are also "invisible." Is anyone else experiencing this issue, or is it just me?

To ensure the profiles weren't deleted, I made an export and can see them all.

You can see here the difference between the Excel Report and the Web Console

Only 4 are appearing on the console, and on the report i have 13...

Thank you,

Answer 1

@Garrido, Jorge (Contractor), Thanks for posting in Q&A. From your description, I know the portal not showing all the Android Corporate-owned Dedicated Devices enrollment profile you created. Here, I suggest removing all the filters to see if we can see all the profiles.

If still not seeing all, please go to Devices -> Enrollment ->Android -> Android Enterprise: managed Google Play to see if it is healthy.

Also go to Tenant administration-> tenant status, check if any issue with Android under Connector status and Service health and message center.

However, if the issue still persists, please open case to check in the background and fix the issue.

https://learn.microsoft.com/en-us/mem/get-support

Hope the above information can help.

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