modify mydomain-com.mail.protection.outlook.com when I have no access

Question

The MX record for my domain is mydomain-com.mail.protection.outlook.com but I don't have access to any products. I don't know how it got there or how to change it. When I log into the Azure portal I don't have access to any products, DNS for example.

Can anyone point me in the direction of what to do?

Answer 1

Hi @savvy ninetyfive

Welcome to Microsoft Q&A Platform. Thank you for reaching out & hope you are doing well.

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this!

Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution.

Please click "Accept" the answer as original posters help the community find answers faster by identifying the correct answer.

Issue: modify mydomain-com.mail.protection.outlook.com when I have no access

 

Resolution: It was a GoDaddy NS server issue. I pointed the name servers to the new host company, and it works now.

Please don’t forget to close the thread by clicking "Accept the answer" wherever the information provided helps you, as this can be beneficial to other community members.

Thanks,
Rohith