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APP assistance

Janine Harmon Guichard 0 Reputation points
2025-01-10T22:45:55.2633333+00:00

Purchased new phone. Downloaded app. was able to get 3 email accounts synced. My personal mail will not load. get error to try again. I am not a techie and need a human to walk me through the issues.

Microsoft Exchange Online
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  1. Jenne Li-MSFT 1,235 Reputation points Microsoft Vendor
    2025-01-13T05:36:14.3966667+00:00

    Hi @Janine Harmon Guichard ,

    Thanks for posting your question in the Microsoft Q&A forum.

    Looks like the issue is more related to Outlook for mobile. Please understand that the Exchange Online tag here is mainly focused on general issues regarding Exchange. In order to better solve your problem, it's suggested to post your issue on this dedicated forum for Outlook for Mobile for more professional help.  

    Best,

    Jeanne

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